REPRESENTATIVE II, VOLUNTEER ENGAGEMENT - MURFREESBORO, TN
Company: VetJobs
Location: Murfreesboro
Posted on: October 17, 2024
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Job Description:
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works
with partner companies to source qualified talent for their open
roles. The following position is available to Veterans,
Transitioning Military, National Guard and Reserve Members,
Military Spouses, Wounded Warriors, and their Caregivers. If you
have the required skill set, education requirements, and
experience, please click the submit button and follow the next
steps. Unless specifically stated otherwise, this role is On-Site
at the location detailed in the job post.
Job Description:
WHY CHOOSE US?
As one of the nation's premier humanitarian organizations, the
American Red Cross is dedicated to helping people in need
throughout the United States and, in association with other Red
Cross networks, throughout the world. When you join our team, you
have a direct impact on a meaningful mission, and you can help save
lives every day. If you share our passion for helping people, join
us in this excellent career opportunity. Work where your career is
a force for good.
We are committed to the diversity of our workforce and to
delivering our programs and services in a culturally competent
manner reflecting the communities we serve. Our work environment is
collaborative, respectful, and inclusive with a focus on building
allyship and a culture of belonging that empowers all team members.
Come to learn, grow, and succeed while sharing your passion for
making a difference.
The Red Cross supports a variety of cultural and community resource
groups for employees and volunteers. From the Ability Network, our
Asian American & Pacific Islander Resource Group, the Latino
Resource Group, and Red Cross PRIDE, to the Umoja African American
Resource Group, our Veterans+ Resource Group, and the Women's
Resource Group, these networks provide connections, mentoring and
help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
Implement and execute volunteer programs and services to further
the engagement of volunteers. Assist with screenings, referrals,
and placement of prospective volunteers to effectively support
goals and ensure placement of sufficient numbers of volunteers to
meet operational needs within the assigned area. May serve as
liaison to internal partners and external organizations. Provide
support, development and/or leadership guidance to all
volunteers.
Perform all duties and responsibilities in compliance with standard
operating procedures and other applicable Federal, State and local
regulations.
The Engagement Specialist is responsible for assisting with the
implementation and execution of
programs, projects and initiatives to increase and strengthen the
engagement of volunteers. Additionally, assist with the screenings,
referrals, and placement of prospective volunteers to effectively
support Regional goals and mission critical activities.
Approximately 30% of time is spent on external recruitment and 70%
on Engagement.
This is a part time position 25 hours a week. 5 days / 5 hours
day
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Subject matter expertise and regional resource for volunteer
engagement best practices.
Assist in ensuring all prospective volunteers are screened and
referred to departments for interviews.
Assist local leaders with conducting a comprehensive volunteer
engagement onboarding program for all Volunteer Services volunteer
position.
Assist with driving volunteer recruitment and engagement, including
youth programs.
Provide support to the Volunteer Intake Processing Center.
Responsible for managing volunteer recognition events across the
region for all volunteers.
Assist with executing the Event Based Volunteer plan.
Assist in supporting and monitoring the appropriate usage and
implementation of the regional Volunteer Needs Assessment.
Provide support to the Regional Volunteer Services Officer or Sr.
Engagement Specialist by:
1) Meeting with departments and ensuring alignment of volunteer
needs and regional metrics.
2) Helping implement strategies and tactics to improve volunteer
engagement, including the annual Volunteer Readiness Assessment and
identification of key department Volunteer Lead positions.
3) Assisting with the development and implementation of a volunteer
engagement/retention strategy and informal recognition promoting
the One Red Cross Vision and honoring volunteer service.
4) Provide input on volunteer engagement performance management
issues.
5) Provide reporting and metric analysis support.
6) Assist in monitoring and reviewing volunteer satisfaction data
with departments to develop strategies to improve volunteer
satisfaction.
Serve as the subject matter expert on key volunteer recruitment
tools.
Train volunteer leaders and department leads on volunteer programs,
tools and resources.
Support Volunteer Services' regional training plan, which includes
in-person and online volunteer supervisor courses.
Additional Qualifications/Responsibilities
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Education: Bachelor's degree or equivalent combination of related
education and experience required.
Experience: Minimum 3 to 5 years of experience implementing and
advancing staff related programs. Knowledge of volunteer programs
and policies preferred.
A current, valid driver's license with good driving record is
required.
Excellent oral and written communication skills.
Strong training and presentation skills.
Great interpersonal skills with the ability to effectively relate
to people of diverse backgrounds and education levels.
Knowledge of group dynamics, customer maintenance techniques,
influencing skills, and the ability to effectively implement
programs is preferred.
Detailed oriented with good organizational skills and ability to
handle multiple and continuously evolving priorities required.
Recruiting experience or the ability to effectively communicate and
represent Red Cross mission and activities in a positive and
realistic manner is preferred.
Other Skills: Intermediate proficiency with MS Office applications,
including Word, Excel, PowerPoint, and Outlook.
Travel: May involve travel. A current valid driver's license and
good driving record is required.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred
Qualifications):
Youth engagement experience
College club management experience
Data reporting in Excel and power bi, pivot tables
Bilingual
Competencies:
Team player
Accountability
Communication (written & oral)
Presentation skills
Building Effective Relationships
Persuasion
Confident
Physical Requirements:
Depending on work assignment, may require ordinary ambulatory
skills sufficient to visit other locations; or the ability to
stand, walk and manipulate (lift, carry, move) light to medium
weights of up to 20 pounds. Requires good hand-eye coordination,
arm, hand and finger dexterity, including ability to grasp, and
visual acuity to use a keyboard, operate equipment and read
technical information. Overall mobility is essential. May include
sitting for long periods of time, driving a vehicle and working
under challenging conditions. Will include working evenings and/or
weekends occasionally.
Work Conditions:
Work is performed indoors with some potential for exposure to
safety and health hazards related to emergency services relief
work. May travel and participate in meetings and conferences
throughout chapter jurisdiction, state and Red Cross system.
Because the Red Cross is a disaster response organization, staff
may be asked to be on 24-hour call during period of major
disaster.
Keywords: VetJobs, Murfreesboro , REPRESENTATIVE II, VOLUNTEER ENGAGEMENT - MURFREESBORO, TN, Other , Murfreesboro, Tennessee
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